Delivery Information

At City Scientific, we understand that timely and reliable delivery is essential when ordering scientific equipment and supplies. That’s why we’ve partnered with trusted courier services to ensure your items arrive quickly, securely, and in perfect condition.

Shipping Options & Timeframes

We currently offer the following delivery options within the United States:

• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days
• Same-Day Dispatch: Available on select items when ordered before noon (local time)

Please note: Delivery times may vary based on product availability and your location.

Order Processing

• All orders are processed Monday through Friday (excluding public holidays).
• Orders placed after 12 PM will be processed the next business day.
• You will receive a confirmation email once your order has been dispatched, including tracking details.

International Shipping

Currently, we only ship within the United States. However, if you require international delivery, please contact our support team at info@cityscientific.shop for a custom quote.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your order using the link provided or by logging into your account on our website.

Delivery Issues

If your order hasn’t arrived within the expected timeframe or if any items are missing or damaged, please reach out to us within 48 hours of receiving your shipment. Our customer service team is here to help resolve any issues promptly.